Learn more about our community
Nicely written, Professional articles easily added to your billing system of choice!
- Completely free knowledgebase for your company.
- Versions for all billing platforms. (Soon)
- Regular updates
We accept and fully encourage community contributions to articles and will note your contribution on the site!
Benefits of using this service
A common discussion within forums regarding webhosting, Is lack of or poor documentation available to the end user. We've seen the age old trope play out time and time again - Even experienced it ourselves when we first made a site! We want to set a standard within the industry of empowering clients with knowledge and not seeing them struggle when support isn't great.
Empower Clients
A client who can self-service their needs with easily accessible information is usually a happy client
Increase conversion
Many people view a lack of documentation as a serious red flag to a company and tend not to choose them
Be part of a community
Our goal is to build a community of contributors who want to bring up the standards of the industry for all
It's free
Seriously folks, You no longer have an excuse :) Either write your own, Or use a pre-built solution!
Submit some articles to be included in the next release!
We're going to be putting out articles, But we'd love it if you guys could make this the fantastic project we're dreaming it can be! We vow to keep this free and open to all!
Frequently Asked Questions
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Why is this free?
Because we earn a living from webhosting, We are affected by low standards across the industry and it's not about helping competing services - Just the end users! We've added a few affiliate codes for licenses which we'll use for giveaways of licenses for those billing systems if we make any money from them.
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How often will you update these?
Regularly at first - our plan is to get the old articles onto all billing systems and then start improving articles and adding more Once we hit an acceptable level we'll probably move to longer release cycles.
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Will you support X Platform?
Send us an email - request@makemykb.com
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Will you write guides for X software?
Take the initive and submit some, send us an email - submission@makemykb.com. We're happy to polish up articles for you if you just want to put down the main content
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Would you be interested in me getting involved?
Absolutely, Be part of the community by all means! We'll update the contributors page with some rules! There will be only effort based contributions, Never financial ones to earn a spot!
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Will you be offering translations?
We'll gladly accept the submission and have it checked by the community where possible! We'd love to see it become a multi-lingual community project!