Welcome to MakeMyKB ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit makemykb.com (the "Website") and purchase downloadable knowledgebase files (the "Services").
MakeMyKB is operated by Michael Cooper, a sole trader based in the United Kingdom, and adheres to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Michael Cooper is the sole data controller of personal data processed through MakeMyKB. Contact us at support@makemykb.com for any queries about this policy or your data.
We collect the following types of personal data:
Name, email address, and any other details you provide when contacting us.
Processed securely by third-party payment providers like Stripe or PayPal. We do not store payment details.
Collected via cookies and analytics tools to improve user experience.
We use your personal data to:
We process personal data under the following legal bases:
To deliver the Services you have purchased.
To comply with financial, tax, and regulatory requirements.
For business operations, fraud prevention, and improving the Website and Services.
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
We may share your personal data with:
Stripe and PayPal, to facilitate secure transactions.
If required by law or to enforce our terms and policies.
Under the UK GDPR, you have the following rights:
To exercise your rights, contact us at support@makemykb.com.
Usually, you will not have to pay a fee to access your personal data. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help confirm your identity and ensure your right to access your personal data. This is a security measure to prevent data from being disclosed to unauthorised individuals.
We try to respond to all legitimate requests within one month. It may take us longer if your request is particularly complex â in which case we will notify you and keep you updated.
We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
We use cookies to enhance your experience on our Website. The table below lists all cookies currently in use.
We may update this Privacy Policy periodically. Changes will be effective upon posting on the Website, and we encourage you to review it regularly.
You can make a complaint to a supervisory authority at any time. In the UK, the Information Commissioner's Office (ICO) is the supervisory authority. For information on how to contact the ICO, please visit their website. However, we would appreciate the opportunity to address your concerns before you contact the ICO, so please reach out to us first.
If you have any questions or concerns about this Privacy Policy, please contact us: